Weautomatereviewmonitoringandanalyticsacrossmajorreviewsites
Helping Today’s Biggest Companies Listen to Their Customers and Improve
Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. reviewmonitoring.com helps us listen to far more of our customers than we were before.
“
Andy - Hoover.comSenior Manager Social Media
Since 2014 I have managed product reviews for 5+ brands across a dozen+ online marketplaces. Since becoming a reviewmonitoring.com customer in 2016, my team's efforts have been enhanced significantly. The pricing is reasonable for the immense value gained.
“
MattReputation Manager
When customers voluntarily go online to provide honest feedback on their experience of our products, there is very little reason not to listen to what they have to say. reviewmonitoring.com is a great solution that allows us to tackle most of our retailers in one easy and convenient dashboard.
“
Kristin - AmericanTextile.comE-comm Category Analyst
Review Monitoring is a tool no company should be without! It not only enhances our ability to interact with consumers but also empowers our design teams to quickly recognize and diagnose trending issues. The benefit of this service has take our business analytics to the next level!
“
Jeremy - Otterbox.comCustomer Quality Engineer
Consumers use reviews when making purchase decisions every day, so the value of being alerted to and responding to customer's reviews cannot be understated. reviewmonitoring.com has helped us improve our review scores and brand sentiment through their data and reporting features.
“
Michael - Sanus.comSocial Media & PR Strategist
Chat with your Review Data using AI
Simply ask questions...
Make Sense of all this Review Data
In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved (see video below)
Collective approach to research and development
We’ve reached the point where our CPG clients now drive majority of the implemented features. Our platform is built for you by your peers.
Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.
Fanatical Support
Helping you achieve your goal is our priority (chat, phone, email)
Improve Products
Finally a way to learn about products’ strengths and weaknesses
Advanced Analytics
Machine Learning and NLP for intelligent answers
Monitor Competitors
Know what they do well and where they struggle
Big Picture
Listen to & Analyze data from 15+ major retail sites
Fast & Scalable
Unlimited users, 1-10k+ products, constantly evolving
1
Schedule a Demo
We'll give you a quick overview of the service and answer all of your questions (pricing, capabilities...). Usually 15+ minutes depending on your curiosity and feedback.
2
Receive a Trial Account
You'll get a chance to test drive your fully featured dashboard with your own products. Just like the one you'll see during your demo.
3
Make a Decision
It's simple as that, when you are ready, let us know if/when you'd like to start. No pressure or commitments.
Request a Demo
we make it easy to monitor & analyze reviews on major e-comm sites